Shipping Policies & Terms and Conditions of Sale

You can click here to return to Small Organic Column Replacement Parts.

Minimum Order
There is currently no minimum order amount for orders place via the web.

Shipping Policy
Orders received by 12:00 noon Central Time will ship the same day (subject to product availability). We will attempt to ship via the carrier you select when you place the order; circumstances may dictate that we use an alternate carrier offering similar freight terms.

Freight terms are FOB shipping point, prepaid and added to the invoice. Customers are welcome to provide their shipper account numbers to ship consignee billing or freight collect.

Conditions of Sale
Products and prices are believed to be correct and are subject to change without prior notice. A complete price list is available upon request. Please contact Customer Service (email:, fax: +1.281.443.3100, voice phone: +1.281.443.2900) to request a catalog and a copy of the current price list.

Web orders may be charged to Visa or Mastercard credit cards only. Your credit card is billed upon shipment of your merchandise. If your order ships or bills to Texas and it is exempt from sales and use taxes you will need to provide documentation to support this.

No returns will be accepted without prior written authorization. Contact Spectrum Customer Service (email:, fax: +1.281.443.3100, voice phone: +1.281.443.2900) for issuance of a RETURN AUTHORIZATION NUMBER. Product returns must be within 90 days of the invoice date. A 30 percent restocking fee will be deducted from the credit amount on all returns except for those made due to quality issues.

Spectrum will not sell, rent, lease, or otherwise provide to a third party the information you provide to us on this web site in exchange for monetary payments. Since we deal with a variety of independent distributors and dealers, we may decide that one of these distributors or dealers may be able to assist us in meeting your needs. If we decide that one of our distributors or dealers can assist us, we may provide them with your purchasing history and/or your contact information.

Spectrum collects the following information:

Spectrum places up to 3 identifiers on your computer using "cookies". These are related to the shopping functions. If you elect to not have cookies stored on your computer, these are temporary cookies and are discarded by your browser when you close it's window; if you elect to have cookies stored on your computer these will remember your identity for a little more than a year after your most recent visit.

Spectrum reserves the right to make changes to this policy at any time without prior notice. If you would like us to remove your information from our database, you need to contact Spectrum by email at In your message you need to include your name, the email address used when you registered, a daytime telephone number, and a mailing address.

You can click here to return to Small Organic Column Replacement Parts.

You can click here to register to shop on-line.

You can click here to log in if you have previously registered.